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| Details | Information |
|---|---|
| Company | Leading Company in UAE |
| Location | Dubai, UAE |
| Employment Type | Full-Time |
| Experience Level | Mid-Level |
| Salary | AED 4,000 – 6,000 per month |
| Hours | Standard Full-Time |
| Benefits | Training, career growth, fintech industry exposure |
| Source | GulfTalent |
Key Responsibilities
- Respond promptly and effectively to client technical inquiries via multiple channels.
- Diagnose and resolve issues related to fintech applications.
- Collaborate with development and product teams to communicate technical requirements.
- Document support activities and maintain detailed records.
- Conduct system testing and contribute to product improvements.
- Provide training and technical guidance to clients and internal staff.
- Stay updated on fintech trends and emerging technologies.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven technical support experience, ideally in fintech.
- Strong understanding of financial software and IT infrastructure.
- Excellent troubleshooting and problem-solving abilities.
- Effective communication skills for both technical and non-technical users.
- Proficiency in software and hardware troubleshooting.
- Fluency in English.
- Customer-focused mindset with a dedication to high-quality support.
Perks & Benefits
- Competitive salary (AED 4,000–6,000).
- Opportunity to work in the fintech sector in Dubai.
- Career growth and professional development.
- Exposure to cutting-edge financial technology solutions.
About the Company
A leading company in UAE, specializing in providing innovative business support and technology solutions. The firm is dedicated to fostering growth, delivering excellence, and supporting clients with the latest advancements in fintech and IT services.
How to Apply
Interested candidates can apply directly through the official listing.
